Technology Transfer Case Study instructions Pathfinders Phil Albert Tulsa for Independent Life, Inc.

Pathfinders for Indie Living, Inc., a nonprofit company, was founded soon after the passing from the People in the usa with Disabilities Action (ADA. ) Pathfinders provides info and assistance to elderly and disabled individuals and their caregivers on how in order to live such as independently since possible. The primary benefit is to Promote Self-Reliance. The culture within Pathfinders is one of helpful assistance. Pathfinders’ IT control suggested the project to help design and create a network system that would provide security for very sensitive data, records storage, Access to the internet, email admittance, updated programs and equipment, and consumer training. Transforming the environment might influence the organizational structure and even culture of Pathfinders. That paper discusses the company changes that occurred scheduled a change in technology. represents activities that have the aim of building measurable process enhancement over the adoption of new procedures. Aiding technological innovation reduces the particular gap experienced by incompetent and older individuals inside accomplishing day to day activities. Some regarding these technologies are text message telephones, Braille computer screens, infrared pointing devices, unnatural braches, and assistive computer software. Launching and encouraging typically the use of these kinds of systems and many others for you to Pathfinders’ consumers, is the liability of the independent existing specialists.

This independent existing specialists help the people in distinguishing the assistive technologies required, applying regarding funding to purchase this technologies, and educating the public on the various solutions obtainable. However to give its solutions to it has the consumers, Pathfinders had to be able to adapt to current data technologies.

A Technique for Technology Transfer

Realizing typically the relationship between technological innovation exchange and process enhancement is usually fundamental to Pathfinders’ approach to change. Technological innovation cannot end up being modified without some influence on the method or employees that use the technological innovation, be it an raise in output, a lessening in cost, or a essential change in approach. A quantity of key matters had to be tackled for the technology to help be successfully transferred. These are divided into a few categories; technology issues, approach changes, and changes throughout lifestyle.

Technology Issues

Pathfinders would join the Information Era by installing, brand new personal computers, file servers, system ink jet printers, a local location network (LAN), and Online access. The installation process required planning the Personal computers before giving them to help Pathfinders, then a stop by at the office site to be able to build this network and even deploy typically the tools. Often the PCs were standardized upon Microsoft purposes. Following typically the installation of the multilevel, etc., training on the particular use of the software was given. With the installation of the infrastructure finish, each indie living expert and the particular executive director acquired the personal computer, email, together with Internet access.

Designing and creating a training center given the means for anyone in order to come in and pay attention to a lot more about computers and business office application software. Pathfinders given some basic training classes. Additionally, computer books were being readily available use with the computer systems to learn how to use the programs. Access to the particular World wide web was provided. Financing was allocated through fed funds to support typically the changes around technology.

Approach Changes

Prior to the technology changes, there were just two stand-alone PCs available for work with by the staff, these types of PCs were very old, going DOS applications. Personnel have been forced to discuss the Personal computers or even employ typewriters to complete correspondence. Information was preserved on floppy disks together with hardcopy. Gain access to to the Internet with regard to explore was accomplished simply by going to the local library, which consumed valuable resources of time in addition to staff. Deploying the brand new infrastructure significantly changed typically the way the employees worked well. The changes in infrastructure offered real-time access to help the Net, consumer data, and improved data security.

Changes in Traditions

Preceding to the deployment of engineering, the employees ended up equal into their knowledge connected with using the available instruments on Pathfinders. With the particular delivery of their community, some sort of requisite change happened inside of the employee dynamics. A good atmosphere regarding resentment formulated due to the discrepancy of knowledge and work. Some of the staff members went out in their method to grasp the progression in technology and thus, strengthening their selves and their job processes. Many people pursued the particular educational opportunities available for you to them by Pathfinders and even enhanced their understanding regarding computer applications. Production for people individuals increased, causing a rise in satisfaction by Pathfinders’ buyers.

Conversely, there was a small section of employees, that took a stance throughout not excepting these adjustments. They spent much regarding their moment complaining of which they could not accomplish the work using this equipment provided, or maybe consistently requested help from the particular employees the fact that understood often the technology. Security systems have been employed in order to rationalise their very own reactions for the new technology. These staff viewed often the technology change to be a threat and wanted nothing to perform with improving their particular computing skills or their own work environment. However, as coaching and practice in using often the improvements to the technology developed, acceptance commenced to increase and resistance began to decrease. Adjust is difficult in all of institutions but to remain in business Pathfinders was forced to change using the times.

Pathfinders procedures rely heavily on federal offer money. Each season Pathfinders ought to forecast how of which dollars will be invested and report that this goals of the prior year have been recently found. The Federal reporting process began as a new hardcopy report that evolved for an online reporting system. Minus the changes in technology, Pathfinders will find it difficult to apply for National grant money or report the disbursement.


Cautious consideration was initially employed in order to figure out should a change within IT infrastructure had been justified within the Pathfinders company. Potential obstacles were discovered and anticipated. One involving those road blocks was this affect that a change in technology would have in the company culture regarding Pathfinders verses the development in customer service. Pathfinders identified that amount of resistance to switch and fear played a role in the effectiveness connected with the transform. Additionally, Pathfinders identified that as typically the staff moved over the finding out curve, acceptance with the technological innovation increased and concern with often the technology decreased.

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